Airline bumped a family from business class to make room for pilots — because they paid with miles

American Airlines business class miles downgrade — An American Airlines Boeing 787-9 Dreamliner. Photo by Umedha Hettigoda / CC BY-SA 4.0, via Wikimedia Commons

Gary Leff, who runs the View From the Wing website, posted an Instagram reel from a woman who said American Airlines kicked her family out of business class seats on a flight from Miami to Milan so that deadheading pilots could occupy those seats. — Read the rest

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