FTC Reports 50% Drop in Unwanted Call Complaints Since 2021

The Federal Trade Commission reported Friday that the number of consumer complaints about unwanted telemarketing phone calls has dropped over 50% since 2021, continuing a trend that started three years ago. From a report: This year, the FTC has received 1.1 million reports regarding robocalls, down from 1.2 million one year before 2023 and from more than 3.4 million in 2021. According to this year's National Do Not Call Registry Data Book -- which provides the most recent data on robocall complaints together with a complete state-by-state analysis -- the highest number of consumer complaints targeted unwanted calls about medical and prescription issues, with more than 170,000 reports (most of them robocalls) received until September 30, 2024.

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